Cookies Policy

This page describes how the website operates and is managed with regard to the processing of the personal data of the users who access it and use its services.

The information is provided pursuant to art. 13 of EU Regulation no. 679/2016 (“General Data Protection Regulation” or “Regulation”) to those who interact with Issel Nord S.r.l. web services, accessible electronically from the address

The information is provided only for the website and does not apply to other websites that the user may access to using external links, and for which Issel Nord S.r.l. is not responsible.

1. The Data Controller

Following consultation of this site, data relating to identified or identifiable persons may be processed.

The data controller for the processing of your personal data, collected when the website is used, is Issel Nord S.r.l., VAT no. 00861600112, with registered office in Via Trieste 4, 19020 Follo (La Spezia) (hereinafter also referred to as the “Controller”), email address:, ph. (+39) 0187 941414, fax (+39) 0187 941420.

2. Place and principles of data processing

The processing connected to the web services of this site takes place at the headquarters of Issel Nord S.r.l. or at the offices of the suppliers who support the Controller. These systems are, however, kept within the boundaries of the European community.

The data collected during use are processed, exclusively by authorized persons and for the time necessary to achieve the purposes for which they were collected.

In order to prevent the loss of data, as well as unlawful or incorrect use thereof, specific security measures are implemented to ensure confidentiality and to avoid illegitimate access by third parties or unauthorized personnel, in accordance with legal obligations.

3. Types of data processed
3.1 Anonymous navigation data

The computer systems and software procedures used to operate the website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of computers used by users connecting to the site, the URIs (Uniform Resource Identifiers) of resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters regarding the user’s operating system and IT environment.

This data is used only to obtain anonymous statistical information on the use of the site and to check its correct functioning.

4. Cookies
4.1 What are Cookies?

Cookies are a kind of “memorandum”, short “lines of text” containing information that can be saved on a user’s computer when the browser (e.g. Chrome or Internet Explorer) calls up a certain website.

Thanks to cookies, the server sends information that will be re-read and updated each time the user returns to that site. In this way, the website can automatically adapt to the user, improving the browsing experience.

4.2 What are Cookies for?

Cookies are used for different purposes, have different characteristics, and can be used both by the Controller of the site you are visiting, and by third parties.

Cookies are mainly used for:

  • improving the user’s navigation experience on by, for example, storing information on specific configurations for users accessing servers;
  • providing the operator of the site with information on user browsing, obtaining statistical data on the use of the site and improving navigation;
  • conveying advertising messages.
4.3 Technical Cookies

These cookies are necessary to allow:

  • navigation and use of the website (for example, they allow you to authenticate your identity to gain access to restricted areas, “navigation or session cookies”);
  • navigation based on a set of selected criteria (e.g. language, “functionality cookies”) in order to improve the service provided to the user.

They are essential to navigate within the site, using all its features. The installation of cookies does not require the user’s consent, but only carries the obligation to inform users of their use.

4.4 Analytics Cookies

Analytics cookies are designed to create anonymous user profiles and are used to analyse the flow of navigation on the site. does not use these cookies.

4.5 Which cookies does Issel Nord S.r.l. use?

The website uses the following cookies:

Cookie name Controller Expiry Description
_gid Google Analytics Navigation (1 day) Session Identification Cookie
_ga Google Analytics Permanent (2 years) Cookie used to count visits to the site
_gat_UA-57076979-1 Google Analytics Permanent (1 year) Control cookie to limit the number of calls to
4.6 Management of cookies from browser settings

This website works optimally if cookies are enabled. You can still prevent cookies from being installed on your computer by using the browser configuration tools. If you disable cookies completely, you may disable some features of the site or prevent them from working properly. Even with all cookies disabled, your browser will continue to store a small amount of information, necessary for the basic functionality of the site.

For more information on how to change these settings, below are the links to the support pages of the various browsers

5. Purpose of the processing

The personal data collected will be processed specifically and solely in relation to the purposes of management of the site.

6. Rights of data subjects

We inform you that as a data subject you have the right to obtain from the Data Controller:

Right of access:
(Article 15 of the Regulation)
confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, the right to obtain, among other things, access to your personal data and information regarding the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipient to whom the personal data have been or will be disclosed.
Right to rectification:
(Article 16 of the Regulation)
(i) rectification without undue delay of inaccurate personal data concerning you and (ii) completion of your personal data, where incomplete.
Right to erasure («right to be forgotten»):
(Article 17 of the Regulation)
erasure of personal data concerning you without undue delay (the Data Controller has the obligation to erase personal data without undue delay in the cases set out in Article 17 of the Regulation).
Right to restriction of processing:
(Article 18 of the Regulation)
restriction of processing in the cases set out in Article 18 of the Regulation.
Right to data portability:
(Article 20 of the Regulation)
receipt in a structured, commonly used and machine-readable format of personal data concerning you; the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, in the cases set out in Article 20 of the Regulation.
Right to object for processing carried out under Article 6(1)(e) or (f):
(Article 21 of the Regulation)
right to object, at any time, on grounds relating to your particular situation, to processing of personal data concerning you based on point (e) or (f) of Article 6(1), including profiling based on those provisions.

At any time you will have the opportunity to exercise the above rights through a formal request sent to the address accompanied by an identity document.